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Operations Manager

JOB TITLE: Operations Manager

PROGRAM: Second Harvest Food Bank

STARTING SALARY RANGE: $45,000-52,000/ annually

Application Deadline: Open until filled

The Operations Manager oversees the building maintenance, warehouse staff and functions, engages with product donors to secure donations of food and other product, and manages inventory control and invoices processed.


  • Supervises the Warehouse Supervisor, CSFP Coordinator, Inventory Control Coordinator and the Agency Relations staff.
  • Serves as spokesperson for the program in the absence of the Program Director and works with Development Team.
  • Oversees all office and exterior building maintenance and works with Warehouse Supervisor.
  • Establishes a preventive maintenance plan for physical plant and equipment.
  • Understands and implements all receiving, receipting, and distribution procedures and requirements of Feeding America, the United States and/or Pennsylvania Departments of Agriculture, and SHFB.
  • Oversees engagement with product donors to build relationships and increase product donated to SHFB.
  • Schedules receipt of all incoming and outgoing product from Feeding America, the United States and/or Pennsylvania Departments of Agriculture, local donors, food drives, and other food banks; schedules agency deliveries and works with Warehouse Supervisor.
  • Plans and implements allocations plan for equitable product distribution to agencies in cooperation with Agency Relations Coordinator and Director.
  • Notifies Feeding America and other donors of receipt of product within the required time frame and works with Inventory Clerk.
  •  Oversees inventory of all product and analyzes shortages and gains and works with Inventory Clerk.
  • Maintains product donor database and shares information with Development Coordinator.
  • Participates in the resolution of member agency billing disputes.
  • Provides technical support for food drives.
  • Provides operational guidance around Program Development.
  • Serves as staff liaison to Operations Committee of the SHFB Advisory Board.
  • Administers the State Food Purchase Program and USDA commodity programs.
  • Attends Feeding America and related training sessions pertinent to job duties.


  • Bachelor's degree in related field preferred
  • Food industry warehousing experience preferred
  • Experience managing employees
  • Proficient with Microsoft Office
  • Working knowledge of inventory management systems
  • Excellent analytical and mathematical skills
  • Excellent written and oral communication skills
  • Valid driver's license and good driving record required

Benefits Include:

  • Comprehensive Health Benefits – Medical, Dental, Vision and Prescription
  • Agency paid Life Insurance and Long Term Disability Insurance
  • 401(k) Retirement Plan with agency contribution
  • Generous Paid Leave Time –
    • Vacation- 15 Days; Earn more time after 2 and 5 year anniversaries
    • Sick- 9 Days annually
    • 9 Observed Holidays 


CACLV is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, ancestry, national origin, age, sex, sexual orientation or handicap. 

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