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Operations Manager

Operations Manager

Second Harvest Food Bank

Full Time Exempt

Starting Salary: $48,000- $53,000 

Application Deadline: Open Until Filled

The Community Action Committee of the Lehigh Valley, one of the most influential and well-respected non-profits in the region, is looking for an Operations Manager for Second Harvest Food Bank. This is a terrific opportunity to put your energy, experience and passion to work.

The Operations Manager oversees the building maintenance, warehouse staff and functions, engages with product donors to secure donations of food and other product, and manages inventory control and invoices processed.

Job Duties

  • Supervises the Warehouse Supervisor, CSFP Coordinator, Inventory Control Coordinator and the Agency Relations Coordinator.
  • Serves as spokesperson for the program in the absence of the Program Director.
  • Oversees all office and exterior building maintenance.
  • Establishes a preventive maintenance plan for physical plant and equipment.
  • Understands and implements all receiving, receipting, and distribution procedures and requirements of Feeding America, the United States and/or Pennsylvania Departments of Agriculture, and Second Harvest Food Bank (SHFB).
  • Engages with product donors to build relationships and increase product donated to SHFB.
  • Schedules receipt of all incoming and outgoing product from Feeding America, the United States and/or Pennsylvania Departments of Agriculture, local donors, food drives, and other food banks; schedules agency deliveries.
  • Plans and implements allocations plan for equitable product distribution to agencies in cooperation with Agency Relations Coordinator and Director.
  • Notifies Feeding America and other donors of receipt of product within the required time frame.
  • Oversees inventory of all product and analyzes shortages and gains.
  • Maintains product donor database and shares information with Development Coordinator.
  • Participates in the resolution of member agency billing disputes.
  • Provides technical support for food drives.
  • Serves as staff liaison to Operations Committee of the SHFB Advisory Board.
  • Administers the State Food Purchase Program and USDA commodity programs.
  • Attends Feeding America and related training sessions pertinent to job duties.

Minimum Requirements:

  • Bachelor’s degree in related field preferred
  • Food industry warehousing experience preferred
  • Excellent written and oral communication skills
  • Proficient computer skills to include Microsoft Office
  • Strong problem solving & the ability to multi task
  • Ability to manage multiple priorities and deadlines

Benefits Include:

  • Comprehensive Health Benefits – Medical, Dental, Vision and Prescription
  • Agency paid Life Insurance and Long Term Disability Insurance
  • 401 (k) Retirement Plan with agency contribution
  • Generous Paid Leave Time- 
    • Vacation- 15 Days: Earn more time after 3 and 5 year anniversaries
    • 9 Observed Holidays



CACLV is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, ancestry, national origin, age, sex, sexual orientation or handicap. 

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